Optimize Your Splunk Investment

Hosted By:
Aleem Cummins, Chief Data and Analytics Officer at Corporate Software Services
Brad Taylor, Chief Executive Officer at Proficio

We provide insight into optimizing your Splunk investments and the advantages of partnering with Proficio and CSS

Listen to CSS’s Aleem Cummins/Chief Data and Analytics Officer speak with Proficio’s CEO Brad Taylor about optimizing your Splunk investment

Simplify Your Service Catalog

Hosted By:
Glyn Hobbs, Manager of ITSM Services at Corporate Software Services

Having delivered over 100 ITSM tool projects around the world, Glyn draws on his experiences to provide professional advice on Service Catalog implementations.

Learn how IT Organizations have successfully simplified their Service Catalogs with us.

Implementing Change Management

Hosted By:
Glyn Hobbs, Manager of ITSM Services at Corporate Software Services
Candice Jackson, IT Service Desk Manager at Total Wine & More

We provide insight on some of the challenges customers have faced and overcome while implementing Change Management.

Learn how we've successfully implemented the Change Management processes for IT Organizations.

Service Desk Implementation

The 5 Steps to Success

Hosted By:
Curtis Shelton, Chief Revenue Officer at Corporate Software Services
Rich Graves, Director of Product Management at ServiceAide

In this informative session, we provide practical advice on how successful IT organizations establish an effective Service Desk with:

  • Easy to use service portal
  • Customizable task
  • Service catalog
  • Workflow

See how we managed to succeed in their Service Desk Implementation.